Executive Housekeeper
Resume Work Experience Examples & Samples
Overview of Executive Housekeeper
The Executive Housekeeper is a senior-level position responsible for overseeing the housekeeping operations of a hotel, resort, or other large facility. This role involves managing a team of housekeepers, ensuring that all areas are cleaned and maintained to a high standard, and coordinating with other departments to ensure a seamless guest experience. The Executive Housekeeper is also responsible for developing and implementing housekeeping policies and procedures, managing budgets, and ensuring that all staff are trained and equipped to perform their duties effectively.
The Executive Housekeeper plays a critical role in maintaining the reputation of the facility, as cleanliness and hygiene are key factors in guest satisfaction. This position requires strong leadership and management skills, as well as a deep understanding of housekeeping operations and best practices. The Executive Housekeeper must also be able to work effectively under pressure, as they are often required to respond to emergencies and handle difficult situations with guests or staff.
About Executive Housekeeper Resume
An Executive Housekeeper resume should highlight the candidate's experience in managing housekeeping operations, as well as their ability to lead and motivate a team. The resume should include details of the candidate's previous roles, including the size and type of facility they managed, the number of staff they supervised, and any notable achievements or improvements they made to the housekeeping operation.
The resume should also highlight the candidate's knowledge of housekeeping best practices, including cleaning techniques, safety protocols, and guest service standards. The candidate should be able to demonstrate their ability to develop and implement effective housekeeping policies and procedures, as well as their experience in managing budgets and controlling costs. Overall, the resume should convey the candidate's expertise in housekeeping management and their ability to deliver high-quality service to guests.
Introduction to Executive Housekeeper Resume Work Experience
The work-experience section of an Executive Housekeeper resume should provide a detailed account of the candidate's previous roles, including the responsibilities they held and the achievements they accomplished. This section should demonstrate the candidate's experience in managing housekeeping operations, as well as their ability to lead and motivate a team.
The work-experience section should also highlight the candidate's knowledge of housekeeping best practices, including cleaning techniques, safety protocols, and guest service standards. The candidate should be able to demonstrate their ability to develop and implement effective housekeeping policies and procedures, as well as their experience in managing budgets and controlling costs. Overall, the work-experience section should provide a comprehensive overview of the candidate's expertise in housekeeping management and their ability to deliver high-quality service to guests.
Examples & Samples of Executive Housekeeper Resume Work Experience
Executive Housekeeper at Hilton Hotels
Managed a team of 15 housekeeping staff, ensuring all rooms and public areas met the hotel's high standards of cleanliness and comfort. Implemented a new linen management system that reduced costs by 10%. Successfully managed guest complaints and issues, maintaining a high level of customer satisfaction. 2014 - 2016
Executive Housekeeper at The Grand Hotel
Managed a team of 20 housekeeping staff, ensuring high standards of cleanliness and guest satisfaction. Implemented new training programs that improved staff efficiency by 20%. Successfully reduced operational costs by 15% through strategic procurement and waste management initiatives. 2018 - 2022
Executive Housekeeper at The Plaza
Oversaw the housekeeping operations for a 700-room hotel, ensuring all rooms and public areas were cleaned and maintained to the highest standards. Developed and implemented a new staff training program that improved service quality by 40%. Managed a budget of $1,750,000, ensuring all expenses were within budget. 1992 - 1994
Executive Housekeeper at The Fairmont
Oversaw the housekeeping operations for a 500-room hotel, ensuring all rooms and public areas were cleaned and maintained to the highest standards. Developed and implemented a new staff training program that improved service quality by 30%. Managed a budget of $1,250,000, ensuring all expenses were within budget. 2000 - 2002
Executive Housekeeper at The Greenbrier
Managed a team of 55 housekeeping staff, ensuring all rooms and public areas were cleaned and maintained to the highest standards. Implemented a new guest feedback system that improved customer satisfaction ratings by 40%. Successfully managed guest complaints and issues, maintaining a high level of customer satisfaction. 1986 - 1988
Executive Housekeeper at The Ritz-Carlton
Oversaw daily operations of housekeeping department, including scheduling, inventory management, and quality control. Developed and executed a comprehensive guest feedback system that increased customer satisfaction ratings by 10%. Led a team of 30 staff members, providing ongoing training and development opportunities. 2016 - 2018
Executive Housekeeper at The Peninsula Hotels
Managed a team of 30 housekeeping staff, ensuring all rooms and public areas were cleaned and maintained to the highest standards. Implemented a new guest feedback system that improved customer satisfaction ratings by 15%. Successfully managed guest complaints and issues, maintaining a high level of customer satisfaction. 2006 - 2008
Executive Housekeeper at The Broadmoor
Oversaw the housekeeping operations for a 900-room hotel, ensuring all rooms and public areas were cleaned and maintained to the highest standards. Developed and implemented a new staff training program that improved service quality by 50%. Managed a budget of $2,250,000, ensuring all expenses were within budget. 1984 - 1986
Executive Housekeeper at The Langham
Managed a team of 40 housekeeping staff, ensuring all rooms and public areas were cleaned and maintained to the highest standards. Implemented a new guest feedback system that improved customer satisfaction ratings by 25%. Successfully managed guest complaints and issues, maintaining a high level of customer satisfaction. 1998 - 2000
Executive Housekeeper at Four Seasons Hotels
Oversaw the housekeeping operations for a 300-room hotel, ensuring all rooms and public areas were cleaned and maintained to the highest standards. Developed and implemented a new staff training program that improved service quality by 20%. Managed a budget of $750,000, ensuring all expenses were within budget. 2008 - 2010
Executive Housekeeper at The Breakers
Oversaw the housekeeping operations for an 800-room hotel, ensuring all rooms and public areas were cleaned and maintained to the highest standards. Developed and implemented a new staff training program that improved service quality by 45%. Managed a budget of $2,000,000, ensuring all expenses were within budget. 1988 - 1990
Executive Housekeeper at Hyatt Hotels
Managed a team of 25 housekeeping staff, ensuring all rooms and public areas were cleaned and maintained to the highest standards. Implemented a new guest feedback system that improved customer satisfaction ratings by 10%. Successfully managed guest complaints and issues, maintaining a high level of customer satisfaction. 2010 - 2012
Executive Housekeeper at The St. Regis
Managed a team of 35 housekeeping staff, ensuring all rooms and public areas were cleaned and maintained to the highest standards. Implemented a new guest feedback system that improved customer satisfaction ratings by 20%. Successfully managed guest complaints and issues, maintaining a high level of customer satisfaction. 2002 - 2004
Executive Housekeeper at The Waldorf Astoria
Oversaw the housekeeping operations for a 400-room hotel, ensuring all rooms and public areas were cleaned and maintained to the highest standards. Developed and implemented a new staff training program that improved service quality by 25%. Managed a budget of $1,000,000, ensuring all expenses were within budget. 2004 - 2006
Executive Housekeeper at Marriott International
Oversaw the housekeeping operations for a 200-room hotel, ensuring all rooms and public areas were cleaned and maintained to the highest standards. Developed and implemented a new staff training program that improved service quality by 15%. Managed a budget of $500,000, ensuring all expenses were within budget. 2012 - 2014
Executive Housekeeper at The Savoy
Managed a team of 45 housekeeping staff, ensuring all rooms and public areas were cleaned and maintained to the highest standards. Implemented a new guest feedback system that improved customer satisfaction ratings by 30%. Successfully managed guest complaints and issues, maintaining a high level of customer satisfaction. 1994 - 1996
Executive Housekeeper at The Dorchester
Oversaw the housekeeping operations for a 600-room hotel, ensuring all rooms and public areas were cleaned and maintained to the highest standards. Developed and implemented a new staff training program that improved service quality by 35%. Managed a budget of $1,500,000, ensuring all expenses were within budget. 1996 - 1998
Executive Housekeeper at The Beverly Hills Hotel
Managed a team of 50 housekeeping staff, ensuring all rooms and public areas were cleaned and maintained to the highest standards. Implemented a new guest feedback system that improved customer satisfaction ratings by 35%. Successfully managed guest complaints and issues, maintaining a high level of customer satisfaction. 1990 - 1992
Executive Housekeeper at The Homestead
Managed a team of 60 housekeeping staff, ensuring all rooms and public areas were cleaned and maintained to the highest standards. Implemented a new guest feedback system that improved customer satisfaction ratings by 45%. Successfully managed guest complaints and issues, maintaining a high level of customer satisfaction. 1982 - 1984
Executive Housekeeper at The Biltmore
Oversaw the housekeeping operations for a 1,000-room hotel, ensuring all rooms and public areas were cleaned and maintained to the highest standards. Developed and implemented a new staff training program that improved service quality by 55%. Managed a budget of $2,500,000, ensuring all expenses were within budget. 1980 - 1982
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