Service Advisor
Resume Education Examples & Samples
Overview of Service Advisor
A Service Advisor is a professional who works in the automotive industry and is responsible for managing the customer service experience at a dealership or repair shop. They act as a liaison between the customer and the service department, ensuring that the customer's needs are met and that the vehicle is repaired or serviced to the highest standard. Service Advisors are also responsible for scheduling appointments, providing estimates for repairs, and explaining the work that needs to be done to the customer.
Service Advisors must have excellent communication and interpersonal skills, as they are often the first point of contact for customers. They must be able to explain technical information in a way that is easy for the customer to understand, and they must be able to handle any complaints or concerns that the customer may have. Additionally, Service Advisors must be knowledgeable about the products and services offered by the dealership or repair shop, and they must be able to recommend the best options for the customer.
About Service Advisor Resume
A Service Advisor resume should highlight the candidate's experience in the automotive industry, as well as their customer service skills. The resume should include a summary of the candidate's qualifications, as well as a detailed work history that demonstrates their experience in managing customer service and coordinating with the service department. The resume should also include any relevant certifications or training that the candidate has received.
When writing a Service Advisor resume, it is important to focus on the candidate's ability to communicate effectively with customers and their knowledge of automotive repair and maintenance. The resume should also highlight the candidate's ability to manage multiple tasks and prioritize their workload, as Service Advisors often have to juggle multiple responsibilities at once.
Introduction to Service Advisor Resume Education
A Service Advisor resume should include information about the candidate's education, particularly if they have a degree in a related field such as automotive technology or business administration. The resume should also include any relevant coursework or training that the candidate has completed, such as certifications in automotive repair or customer service.
When writing a Service Advisor resume, it is important to highlight any education or training that is relevant to the job. This can include degrees, certifications, or specialized training programs that the candidate has completed. The resume should also include any relevant coursework or projects that demonstrate the candidate's knowledge of automotive repair and maintenance, as well as their ability to communicate effectively with customers.
Examples & Samples of Service Advisor Resume Education
Certificate in Automotive Service Management
Universal Technical Institute, Houston, TX
Major: Automotive Service Management
Relevant Coursework: Automotive Repair, Customer Service, Sales Techniques, Business Management
Certificate in Automotive Service Excellence
Automotive Training Center, Exton, PA
Major: Automotive Service Excellence
Relevant Coursework: Automotive Repair, Customer Service, Sales Techniques, Business Management
Certificate in Automotive Technology
Wyotech, Laramie, WY
Major: Automotive Technology
Relevant Coursework: Automotive Systems, Vehicle Maintenance, Customer Service, Business Communication
Associate Degree in Automotive Engineering
Sinclair Community College, Dayton, OH
Major: Automotive Engineering
Relevant Coursework: Automotive Diagnostics, Engine Repair, Customer Relations, Sales Techniques
Associate Degree in Automotive Technology
Lincoln Technical Institute, Grand Prairie, TX
Major: Automotive Technology
Relevant Coursework: Automotive Systems, Vehicle Maintenance, Customer Service, Business Communication
Associate Degree in Automotive Engineering
De Anza College, Cupertino, CA
Major: Automotive Engineering
Relevant Coursework: Automotive Diagnostics, Engine Repair, Customer Relations, Sales Techniques
Bachelor of Science in Automotive Engineering
University of Texas, Austin, TX
Major: Automotive Engineering
Relevant Coursework: Automotive Diagnostics, Engine Repair, Customer Relations, Sales Techniques
Bachelor of Arts in Automotive Management
Ferris State University, Big Rapids, MI
Major: Automotive Management
Relevant Coursework: Automotive Repair, Customer Service, Sales Techniques, Business Management
Bachelor of Arts in Business Administration
California State University, Long Beach, CA
Major: Business Administration
Relevant Coursework: Customer Service, Sales Techniques, Business Communication, Automotive Management
Associate Degree in Business Administration
Broward College, Fort Lauderdale, FL
Major: Business Administration
Relevant Coursework: Customer Service, Sales Techniques, Business Communication, Automotive Management
Bachelor of Arts in Automotive Management
Ferris State University, Big Rapids, MI
Major: Automotive Management
Relevant Coursework: Automotive Repair, Customer Service, Sales Techniques, Business Management
Bachelor of Science in Automotive Engineering
University of Texas, Austin, TX
Major: Automotive Engineering
Relevant Coursework: Automotive Diagnostics, Engine Repair, Customer Relations, Sales Techniques
Certificate in Automotive Service Excellence
New England Institute of Technology, Warwick, RI
Major: Automotive Service Excellence
Relevant Coursework: Automotive Repair, Customer Service, Sales Techniques, Business Management
Associate Degree in Business Administration
Miami Dade College, Miami, FL
Major: Business Administration
Relevant Coursework: Customer Service, Sales Techniques, Business Communication, Automotive Management
Certificate in Automotive Service Management
Universal Technical Institute, Sacramento, CA
Major: Automotive Service Management
Relevant Coursework: Automotive Repair, Customer Service, Sales Techniques, Business Management
Bachelor of Science in Automotive Technology
University of Michigan, Ann Arbor, MI
Major: Automotive Technology
Relevant Coursework: Automotive Systems, Vehicle Maintenance, Customer Service, Business Communication
Bachelor of Science in Automotive Technology
University of Central Florida, Orlando, FL
Major: Automotive Technology
Relevant Coursework: Automotive Systems, Vehicle Maintenance, Customer Service, Business Communication
Certificate in Automotive Service Excellence
New England Institute of Technology, Warwick, RI
Major: Automotive Service Excellence
Relevant Coursework: Automotive Repair, Customer Service, Sales Techniques, Business Management
Associate Degree in Automotive Technology
Lincoln Technical Institute, Grand Prairie, TX
Major: Automotive Technology
Relevant Coursework: Automotive Systems, Vehicle Maintenance, Customer Service, Business Communication
Associate Degree in Business Administration
Miami Dade College, Miami, FL
Major: Business Administration
Relevant Coursework: Customer Service, Sales Techniques, Business Communication, Automotive Management
