Smb Collections Specialist
Resume Work Experience Examples & Samples
Overview of Smb Collections Specialist
An SMB Collections Specialist is responsible for managing the accounts receivable process for small and medium-sized businesses. This includes contacting customers who have overdue payments, negotiating payment plans, and ensuring that payments are received on time. The role requires strong communication and negotiation skills, as well as the ability to work under pressure and meet deadlines. An SMB Collections Specialist must also have a good understanding of financial statements and accounting principles, as well as the ability to analyze and interpret data to make informed decisions.
The job of an SMB Collections Specialist is crucial to the financial health of a business, as timely collections can help to ensure that the business has the cash flow it needs to operate effectively. The role also requires a high level of attention to detail, as even small errors can have significant financial consequences. An SMB Collections Specialist must be able to work independently and manage their time effectively, as they may be responsible for managing a large number of accounts at any given time.
About Smb Collections Specialist Resume
An SMB Collections Specialist resume should highlight the candidate's experience in managing accounts receivable and collections, as well as their ability to communicate effectively with customers. The resume should also include information about the candidate's knowledge of financial statements and accounting principles, as well as their ability to analyze and interpret data. The resume should be well-organized and easy to read, with clear headings and bullet points to highlight key skills and experience.
When writing an SMB Collections Specialist resume, it is important to focus on the candidate's ability to work under pressure and meet deadlines, as well as their attention to detail and ability to manage their time effectively. The resume should also highlight any relevant certifications or training that the candidate has received, as well as any awards or recognition they have received for their work in collections.
Introduction to Smb Collections Specialist Resume Work Experience
The work experience section of an SMB Collections Specialist resume should include detailed information about the candidate's previous roles in accounts receivable and collections. This should include the name of the company, the candidate's job title, and the dates of employment. The section should also include a brief description of the candidate's responsibilities in each role, with a focus on their experience in managing accounts receivable and collections.
When writing the work experience section of an SMB Collections Specialist resume, it is important to highlight the candidate's ability to communicate effectively with customers, negotiate payment plans, and ensure that payments are received on time. The section should also include information about the candidate's experience with financial statements and accounting principles, as well as their ability to analyze and interpret data. The work experience section should be well-organized and easy to read, with clear headings and bullet points to highlight key skills and experience.
Examples & Samples of Smb Collections Specialist Resume Work Experience
Collections Representative
PQR Collections, Collections Representative, 1988 - 1990. Handled a portfolio of 100 SMB clients, ensuring timely payments and maintaining strong client relationships. Successfully negotiated payment plans with 85% of delinquent accounts, resulting in a 20% reduction in bad debt. Recognized as the top performer for two consecutive quarters.
Collections Manager
NOP Credit Management, Collections Manager, 1990 - 1992. Managed a team of 15 collections specialists, overseeing a portfolio of 1000+ SMB clients. Implemented a new collections strategy that reduced delinquency rates by 25%. Recognized as the top performing manager for two consecutive years.
Collections Specialist
BCD Finance, Collections Specialist, 1980 - 1982. Handled a diverse portfolio of SMB clients, ensuring timely payments and maintaining strong client relationships. Implemented a new collections strategy that reduced delinquency rates by 25%. Recognized as the top performer for three consecutive quarters.
Collections Associate
YZA Collections Agency, Collections Associate, 1982 - 1984. Assisted a team of 10 collections specialists in managing a portfolio of 500 SMB clients. Developed and maintained strong relationships with SMB clients, resulting in a 15% increase in repeat business. Assisted in the development of a new collections policy, which improved overall collections by 20%.
SMB Collections Specialist
ABC Collections, SMB Collections Specialist, 2018 - Present. Managed a portfolio of 200+ small and medium-sized businesses, ensuring timely collection of overdue accounts. Successfully reduced the average collection period by 15% through strategic negotiation and relationship management. Achieved a 95% collection rate, surpassing the company's target by 10%.
Collections Specialist
BCD Finance, Collections Specialist, 1998 - 2000. Handled a diverse portfolio of SMB clients, ensuring timely payments and maintaining strong client relationships. Implemented a new collections strategy that reduced delinquency rates by 25%. Recognized as the top performer for three consecutive quarters.
Collections Supervisor
STU Credit Solutions, Collections Supervisor, 1986 - 1988. Supervised a team of 10 collections specialists, overseeing a portfolio of 500+ SMB clients. Implemented a new collections strategy that reduced delinquency rates by 30%. Trained and mentored junior staff, improving overall team performance by 25%.
Collections Associate
YZA Collections Agency, Collections Associate, 2000 - 2002. Assisted a team of 10 collections specialists in managing a portfolio of 500 SMB clients. Developed and maintained strong relationships with SMB clients, resulting in a 15% increase in repeat business. Assisted in the development of a new collections policy, which improved overall collections by 20%.
Senior Collections Specialist
EFG Credit Solutions, Senior Collections Specialist, 1996 - 1998. Led a team of five collections specialists, overseeing a portfolio of 500+ SMB clients. Successfully negotiated payment plans with 90% of delinquent accounts, resulting in a 25% reduction in bad debt. Trained and mentored junior staff, improving overall team performance by 30%.
Collections Representative
PQR Collections, Collections Representative, 2006 - 2008. Handled a portfolio of 100 SMB clients, ensuring timely payments and maintaining strong client relationships. Successfully negotiated payment plans with 85% of delinquent accounts, resulting in a 20% reduction in bad debt. Recognized as the top performer for two consecutive quarters.
Collections Manager
MNO Credit Management, Collections Manager, 2008 - 2010. Managed a team of 15 collections specialists, overseeing a portfolio of 1000+ SMB clients. Implemented a new collections strategy that reduced delinquency rates by 25%. Recognized as the top performing manager for two consecutive years.
Collections Supervisor
STU Credit Solutions, Collections Supervisor, 2004 - 2006. Supervised a team of 10 collections specialists, overseeing a portfolio of 500+ SMB clients. Implemented a new collections strategy that reduced delinquency rates by 30%. Trained and mentored junior staff, improving overall team performance by 25%.
Senior Collections Specialist
DEF Credit Solutions, Senior Collections Specialist, 2014 - 2016. Led a team of five collections specialists, overseeing a portfolio of 500+ SMB clients. Successfully negotiated payment plans with 90% of delinquent accounts, resulting in a 25% reduction in bad debt. Trained and mentored junior staff, improving overall team performance by 30%.
Collections Officer
VWX Financial Services, Collections Officer, 1984 - 1986. Managed a portfolio of 200 SMB clients, ensuring timely collection of overdue accounts. Successfully reduced the average collection period by 20% through strategic negotiation and relationship management. Achieved a 90% collection rate, surpassing the company's target by 15%.
Collections Specialist
XYZ Finance, Collections Specialist, 2016 - 2018. Handled a diverse portfolio of SMB clients, ensuring timely payments and maintaining strong client relationships. Implemented a new collections strategy that reduced delinquency rates by 20%. Recognized as the top performer for three consecutive quarters.
Collections Analyst
GHI Financial Services, Collections Analyst, 2012 - 2014. Analyzed and managed a portfolio of 150 SMB clients, identifying potential risks and developing strategies to mitigate losses. Developed a predictive model that improved the accuracy of collections forecasting by 20%. Assisted in the implementation of a new collections software, increasing efficiency by 15%.
Collections Coordinator
KLM Collections Agency, Collections Coordinator, 1992 - 1994. Coordinated with a team of 10 collections specialists to ensure timely collection of overdue accounts. Developed and maintained strong relationships with SMB clients, resulting in a 10% increase in repeat business. Assisted in the development of a new collections policy, which improved overall collections by 15%.
Collections Officer
VWX Financial Services, Collections Officer, 2002 - 2004. Managed a portfolio of 200 SMB clients, ensuring timely collection of overdue accounts. Successfully reduced the average collection period by 20% through strategic negotiation and relationship management. Achieved a 90% collection rate, surpassing the company's target by 15%.
Collections Coordinator
JKL Collections Agency, Collections Coordinator, 2010 - 2012. Coordinated with a team of 10 collections specialists to ensure timely collection of overdue accounts. Developed and maintained strong relationships with SMB clients, resulting in a 10% increase in repeat business. Assisted in the development of a new collections policy, which improved overall collections by 15%.
Collections Analyst
HIJ Financial Services, Collections Analyst, 1994 - 1996. Analyzed and managed a portfolio of 150 SMB clients, identifying potential risks and developing strategies to mitigate losses. Developed a predictive model that improved the accuracy of collections forecasting by 20%. Assisted in the implementation of a new collections software, increasing efficiency by 15%.
