Foh Manager
Resume Work Experience Examples & Samples
Overview of Foh Manager
A FOH Manager, or Front of House Manager, is responsible for overseeing the operations of the front of house area in a hospitality or entertainment venue. This includes managing staff, ensuring customer satisfaction, and maintaining the overall appearance and functionality of the front of house area. The FOH Manager must have excellent communication and leadership skills, as they are often the first point of contact for customers and are responsible for ensuring that all staff members are providing high-quality service. They must also be able to handle a variety of tasks simultaneously, including managing reservations, coordinating with kitchen staff, and addressing any customer complaints or issues that arise.
The FOH Manager must also have a strong understanding of the venue's operations and be able to make decisions quickly and effectively. They must be able to work well under pressure and be able to adapt to changing situations. Additionally, the FOH Manager must be able to manage budgets and ensure that the front of house area is operating efficiently and effectively. They must also be able to train and develop staff members, ensuring that they are providing the best possible service to customers.
About Foh Manager Resume
A FOH Manager resume should highlight the candidate's experience in managing front of house operations, as well as their leadership and communication skills. The resume should also include any relevant education or training, such as a degree in hospitality management or a certification in customer service. Additionally, the resume should include any relevant experience in managing staff, handling customer complaints, and coordinating with kitchen staff.
The FOH Manager resume should also highlight any achievements or awards that the candidate has received, such as employee of the month or a customer service award. Additionally, the resume should include any relevant volunteer or community service experience, as this can demonstrate the candidate's commitment to serving others. Finally, the resume should be well-organized and easy to read, with clear headings and bullet points to highlight key information.
Introduction to Foh Manager Resume Work Experience
The work experience section of a FOH Manager resume should include a detailed description of the candidate's previous roles and responsibilities in managing front of house operations. This should include specific examples of how the candidate has managed staff, handled customer complaints, and coordinated with kitchen staff. Additionally, the work experience section should include any relevant achievements or awards that the candidate has received.
The work experience section should also include any relevant experience in managing budgets, training staff, and developing new processes or procedures. Additionally, the section should include any relevant experience in working with different types of customers, such as VIPs or large groups. Finally, the work experience section should be well-organized and easy to read, with clear headings and bullet points to highlight key information.
Examples & Samples of Foh Manager Resume Work Experience
Front of House Manager
Managed front of house operations at The Gourmet Bistro (2018-2021). Oversaw a team of 15 staff, including hosts, servers, and bartenders. Implemented new reservation system that increased table turnover by 20%. Successfully maintained an average customer satisfaction score of 4.7/5.
Guest Services Manager
Oversaw guest services at The Cozy Café (2012-2014). Managed a team of 8, ensuring smooth operations. Introduced a feedback system that improved customer satisfaction by 20%. Achieved a customer satisfaction score of 4.6/5.
Service Manager
Led service operations at The Modern Eatery (1992-1994). Managed a team of 12, ensuring high-quality service. Introduced a new training program that improved service efficiency by 25%. Achieved a customer satisfaction score of 4.8/5.
Operations Supervisor
Supervised front of house operations at The Elegant Eatery (2002-2004). Managed a team of 15, including hosts, servers, and bartenders. Implemented a new seating plan that increased table turnover by 20%. Maintained a customer satisfaction score of 4.7/5.
Guest Services Manager
Oversaw guest services at The Fine Dining Bistro (1996-1998). Managed a team of 8, ensuring smooth operations. Introduced a feedback system that improved customer satisfaction by 20%. Achieved a customer satisfaction score of 4.6/5.
Hospitality Manager
Managed front of house operations at The Cozy Eatery (1998-2000). Supervised a team of 10, including hosts, servers, and bussers. Implemented a new reservation system that increased table turnover by 18%. Maintained a customer satisfaction score of 4.7/5.
Operations Manager
Managed front of house operations at The Elegant Bistro (2010-2012). Directed a team of 15, including hosts, servers, and bartenders. Implemented a new seating plan that increased table turnover by 18%. Maintained a customer satisfaction score of 4.7/5.
Customer Experience Manager
Led customer service initiatives at The Urban Eatery (2016-2018). Directed a team of 10, ensuring exceptional guest experiences. Introduced a loyalty program that boosted repeat business by 15%. Consistently achieved high customer satisfaction ratings.
Hospitality Supervisor
Supervised front of house operations at The Cozy Bistro (2006-2008). Managed a team of 10, including hosts, servers, and bussers. Implemented a new reservation system that increased table turnover by 15%. Maintained a customer satisfaction score of 4.7/5.
Service Manager
Led service operations at The Modern Eatery (2008-2010). Managed a team of 12, ensuring high-quality service. Introduced a new training program that improved service efficiency by 20%. Achieved a customer satisfaction score of 4.8/5.
Hospitality Manager
Managed front of house operations at The Fine Dining Lounge (2014-2016). Supervised a team of 20, including hosts, servers, and bussers. Implemented a training program that improved service efficiency by 25%. Maintained a customer satisfaction score of 4.8/5.
Guest Relations Manager
Oversaw guest relations at The Fine Dining Café (2004-2006). Managed a team of 8, ensuring exceptional guest experiences. Introduced a loyalty program that boosted repeat business by 18%. Achieved a customer satisfaction score of 4.6/5.
Guest Relations Manager
Oversaw guest relations at The Fine Dining Café (1988-1990). Managed a team of 8, ensuring exceptional guest experiences. Introduced a loyalty program that boosted repeat business by 18%. Achieved a customer satisfaction score of 4.6/5.
Guest Services Manager
Oversaw guest services at The Fine Dining Bistro (1980-1982). Managed a team of 8, ensuring smooth operations. Introduced a feedback system that improved customer satisfaction by 20%. Achieved a customer satisfaction score of 4.6/5.
Service Supervisor
Led service operations at The Modern Bistro (1984-1986). Managed a team of 12, ensuring high-quality service. Introduced a new training program that improved service efficiency by 25%. Achieved a customer satisfaction score of 4.8/5.
Operations Manager
Managed front of house operations at The Elegant Café (1994-1996). Directed a team of 15, including hosts, servers, and bartenders. Implemented a new seating plan that increased table turnover by 20%. Maintained a customer satisfaction score of 4.7/5.
Service Supervisor
Led service operations at The Modern Bistro (2000-2002). Managed a team of 12, ensuring high-quality service. Introduced a new training program that improved service efficiency by 25%. Achieved a customer satisfaction score of 4.8/5.
Hospitality Supervisor
Supervised front of house operations at The Cozy Bistro (1990-1992). Managed a team of 10, including hosts, servers, and bussers. Implemented a new reservation system that increased table turnover by 15%. Maintained a customer satisfaction score of 4.7/5.
Operations Supervisor
Supervised front of house operations at The Elegant Eatery (1986-1988). Managed a team of 15, including hosts, servers, and bartenders. Implemented a new seating plan that increased table turnover by 20%. Maintained a customer satisfaction score of 4.7/5.
Hospitality Manager
Managed front of house operations at The Cozy Eatery (1982-1984). Supervised a team of 10, including hosts, servers, and bussers. Implemented a new reservation system that increased table turnover by 18%. Maintained a customer satisfaction score of 4.7/5.
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