Front Of House Concierge
Resume Education Examples & Samples
Overview of Front Of House Concierge
The Front of House Concierge is a crucial role in the hospitality industry, responsible for ensuring that guests have a pleasant and memorable experience from the moment they arrive. This position requires a high level of customer service skills, as the concierge is often the first point of contact for guests. The role involves managing guest inquiries, providing information about the hotel and surrounding area, and assisting with any special requests or needs that guests may have.
The Front of House Concierge must be knowledgeable about the local area, including attractions, restaurants, and transportation options. They must also be able to communicate effectively with guests from diverse backgrounds and cultures. In addition to these skills, the concierge must be organized, detail-oriented, and able to work well under pressure, as they often handle multiple tasks simultaneously.
About Front Of House Concierge Resume
A Front of House Concierge resume should highlight the candidate's customer service experience, as well as any relevant skills or qualifications. This may include experience in the hospitality industry, particularly in roles that involve interacting with guests. The resume should also emphasize the candidate's ability to provide exceptional service, as well as their knowledge of the local area.
In addition to customer service experience, a Front of House Concierge resume should include any relevant education or training. This may include certifications in customer service or hospitality management, as well as any language skills that could be beneficial in the role. The resume should also highlight any awards or recognition the candidate has received for their customer service skills.
Introduction to Front Of House Concierge Resume Education
The education section of a Front of House Concierge resume is important, as it demonstrates the candidate's qualifications and training in the hospitality industry. This section should include any degrees or certifications in hospitality management, customer service, or related fields. It should also highlight any relevant coursework or training programs that the candidate has completed.
In addition to formal education, the education section of a Front of House Concierge resume should include any relevant professional development or continuing education. This may include workshops, seminars, or online courses that have helped the candidate develop their skills in customer service or hospitality management. The education section should be tailored to the specific requirements of the job, highlighting the most relevant qualifications and training.
Examples & Samples of Front Of House Concierge Resume Education
Bachelor of Hospitality Management
University of Central Florida, Orlando, FL
Major: Hospitality Management
Relevant Coursework: Hotel Operations, Guest Services Management, Event Planning, and Customer Service
Master of Science in Tourism Management
University of Surrey, Guildford, UK
Major: Tourism Management
Relevant Coursework: Travel Planning, Guest Relations, and Hospitality Marketing
Diploma in Tourism and Hospitality
International College of Tourism, Sydney, Australia
Major: Tourism and Hospitality
Relevant Coursework: Guest Relations, Travel Planning, and Hospitality Marketing
Associate Degree in Tourism Management
Community College of Denver, Denver, CO
Major: Tourism Management
Relevant Coursework: Travel Planning, Guest Relations, and Hospitality Marketing
Certificate in Guest Services Management
American Hotel and Lodging Educational Institute, Orlando, FL
Major: Guest Services Management
Relevant Coursework: Guest Relations, Concierge Services, and Event Coordination
Bachelor of Science in Tourism Management
University of Nevada, Las Vegas, NV
Major: Tourism Management
Relevant Coursework: Travel Planning, Guest Relations, and Hospitality Marketing
Associate Degree in Hotel Administration
Hospitality Management Institute, New York, NY
Major: Hotel Administration
Relevant Coursework: Front Office Operations, Concierge Services, and Hospitality Law
Diploma in Hotel Administration
International College of Tourism, Sydney, Australia
Major: Hotel Administration
Relevant Coursework: Front Office Operations, Concierge Services, and Hospitality Law
Associate Degree in Hospitality Management
Hospitality Management Institute, New York, NY
Major: Hospitality Management
Relevant Coursework: Guest Services Management, Event Planning, and Customer Service
Master of Business Administration
London School of Business, London, UK
Major: Business Administration
Relevant Coursework: Strategic Management, Customer Relationship Management, and Service Operations
Certificate in Concierge Services
American Hotel and Lodging Educational Institute, Orlando, FL
Major: Concierge Services
Relevant Coursework: Guest Services, Travel Arrangements, and Event Coordination
Master of Business Administration in Hospitality Management
Cornell University, Ithaca, NY
Major: Hospitality Management
Relevant Coursework: Guest Services Management, Event Planning, and Hospitality Law
Associate Degree in Business Administration
Community College of Denver, Denver, CO
Major: Business Administration
Relevant Coursework: Customer Service, Business Communication, and Operations Management
Diploma in Hotel Management
International Hotel School, Cape Town, South Africa
Major: Hotel Management
Relevant Coursework: Front Desk Operations, Concierge Services, and Hospitality Marketing
Bachelor of Arts in Communication
University of California, Los Angeles, CA
Major: Communication
Relevant Coursework: Interpersonal Communication, Public Speaking, and Media Relations
Master of Science in Hospitality Management
Cornell University, Ithaca, NY
Major: Hospitality Management
Relevant Coursework: Guest Services Management, Event Planning, and Hospitality Law
Diploma in Hospitality Management
International Hotel School, Cape Town, South Africa
Major: Hospitality Management
Relevant Coursework: Front Desk Operations, Concierge Services, and Hospitality Marketing
Bachelor of Science in Hotel Administration
University of Nevada, Las Vegas, NV
Major: Hotel Administration
Relevant Coursework: Front Office Operations, Concierge Services, and Hospitality Law
Certificate in Front Office Operations
American Hotel and Lodging Educational Institute, Orlando, FL
Major: Front Office Operations
Relevant Coursework: Guest Services, Concierge Services, and Hotel Operations
Bachelor of Arts in Hospitality Management
University of Central Florida, Orlando, FL
Major: Hospitality Management
Relevant Coursework: Hotel Operations, Guest Services Management, Event Planning, and Customer Service
